Serving Dallas & Surrounding Areas
service@comfortclimate.com
24/7 Emergency Service
Warranty Information
Every repair and installation is backed by our workmanship guarantee and the manufacturer’s equipment warranty. Here is what is covered and how to make a claim.
-
Repair Workmanship
All repairs are guaranteed for 1 year on labor. If the same problem returns because of our work, we fix it at no charge.
-
New System Installation
New furnaces, air conditioners, and heat pumps include a 2-year labor warranty from us, plus up to 10 years on parts when registered with the manufacturer.
-
Comfort Club Protection
Members keep manufacturer warranties valid with documented annual maintenance, and receive 15% off any repair not covered by warranty.
-
What’s Covered
Labor to correct defects in our workmanship- Manufacturer-defective parts and components
- Refrigerant leaks at connections we installed
- Thermostat and control wiring we installed
- Help registering equipment and filing manufacturer claims
-
What’s Not Covered
Damage from misuse, neglect, or skipped maintenance- Repairs or alterations made by others
- Power surges, lightning, flooding, or storm damage
- Filters, batteries, and normal wear items
- Pre-existing ductwork or venting problems
How to Make a Warranty Claim
Keep your invoice and model numbers handy and we will take care of the rest.
Contact Us
Call (800) 555-0199 or send us a message with your name, address, and the problem you’re seeing.
We Diagnose
A technician inspects the system and confirms whether the issue is covered by our workmanship or the manufacturer warranty.
We Fix It
Covered repairs are completed at no labor cost, and we file any manufacturer parts claim on your behalf.
Manufacturer warranty terms vary by brand and model and typically require registration within 60 days of installation and documented annual maintenance. Labor warranties are non-transferable unless stated on your installation agreement.
Need Warranty Service?
Tell us what is happening and we will schedule a technician to take a look.
(800) 555-0199